Returns & Exchanges
At Lush Designs, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all decor and furniture items. If your purchase isn't the perfect fit for your space, we are here to help with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your inbox; simply print it out and attach it to your original packaging.
- 3.Pack and Ship
Ensure items are securely packed in their original condition and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.
